This is the result of a survey of 20.000 Dutch Organizations employing 10 or more people. Another interesting aspect of the survey is that even though 92,6% of the organizations find maintaining the quality of relationship data important, it appears that only 52% of the companies actually monitor the entry of data.
I believe the reason for this is that most organizations don't know how they can monitor this effectively and at low cost. You can set up routines for this very easily and at virtually no cost. When you consider the cost the organizations aquire from bad quality, you wonder why they let this happen.
The problem is that the cost is generally hidden cost and can therefore not be easily accessed and analyzed.
After new year 2008 we will provide several solutions on how you can try to assess the cost of Data Quality issues.
You can read more about the Dutch Survey here
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